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Mercedes Benz of Portsmouth denied my warranty and refuse to work on my vehicle. Due to some modified parts. This is 100% illigal due to the Magnuson-Moss Warranty Act. They refued to replace a clogged fuel rail. They blamed the defective oem part on the the modification but actually didn't prove that the fault OEM part was faulty because of the modification. Typical mercedes benz of portsmouth trying to not honor warrantys and showing they dont care about there customers or honor corporate car warranties. This is 100% illigal.
I would like to take a moment to recognize Randy Wheeler. Thanks to Randy, my experience with Mercedes this time was wonderful. This was not my first Mercedes delivery but it was my favorite. Randy did a great job going over all the functions in my new car. It was a lot to take in and Randy was very patient. He knows the product well and made me feel very comfortable driving off. I would gladly recommend Randy to a friend and will definitely be back to see him. Very Happy Customer Robin D
Alex our sales person was attentive, professional and truly cares for his customers. He took the time to listen with what I am looking for and he delivered. I get a severe anxiety when it comes to car shopping but not with Alex. He offers his opinion and suggestion but never was pushy at all. I test drove 3 cars and when it came down to choosing between the two vehicle he gave me the stats of the two and gave me and my husband sometime to talk it out so we can choose which one unlike other dealership where they ...
– 1 year unlimited mileage warranty (Extended coverage available)
– 164-point Inspection and vehicle history report
– 24-hour Roadside Assistance
Welcome to Mercedes-Benz of Portsmouth, your source for the latest Mercedes-Benz models in the Greenland area, as well as areas like Portsmouth, Dover, Exeter, Rochester and even Southern Maine. Being part of an auto group that has served drivers like you for over 70 years, we’ve managed to become an expert in providing automotive care that exceeds driver expectations. That’s our goal here at Mercedes-Benz of Portsmouth. We don’t think of ourselves as being in the car-selling business. Instead, we see ourselves as part of the driver care and satisfaction business.
From our well-qualified service staff to our knowledgeable sales team, you’ll find friendly and passionate automotive experts available to assist you. Not only that, but you’ll find a wide selection of vehicles to help you get just the right car for your driving needs, from the latest and greatest Mercedes-Benz models to a huge selection of reliable pre-owned vehicles. Either way, we can’t wait to show you what’s in-store here at Mercedes-Benz of Portsmouth.
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(603) 431-8585
Call Now309 Portsmouth Ave • Greenland, NH 03840
Get DirectionsSales: Closed
Service: Closed
Parts: Closed
