Customer Testimonials

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Google Sep 27, 2022

I went there for a recall on my 2011 SUV. As I entered the service area, Service Advisor Brandon looked up and smiled, checking me in very quickly. I was on my way home in the hour he quoted. Much better experience than my last MB visit to the Manchester MB.

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Google Sep 13, 2022

The best service department on the seacoast, including independent shops. They provide very fast service at a great price. No reason to shop around, they're the best. Thanks again!

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Google Sep 5, 2022

I went to Mercedes-Benz dealership to purchase a new car. I was pleased to be helped by Maya. She was great! I wanted to just say thank you to Mercedes-Benz dealership but mostly to Mya for a great experience. She catered to all my needs and concerns. Everything went well and smooth. I drove home happly with my new car. I will Be recommending people that want to buy a Mercedes car to this location and to be assisted by Mya.

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DealerRater Sep 4, 2022

Very easy trade in process, with none of the “typical” car buying BS. I was able to be in and out with a deal in about an hour and a half and that’s including the test drive. Two days later I was able to stop by during my lunch and go through the entire financing process.

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DealerRater Sep 1, 2022

I own my GLC300 for one week with Mya hard work she found me the car I wanted in New Jersey and when the car arrived she help me with all that new technology I can see Mya someday as a sale manger she had a wide knowledge of this vehicle and was very pleasant to deal with Thank you Mya Keep up the good work

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Google Sep 1, 2022

I have owned many Mercedes vehicles for the last 30 + years. My experience with Mya Laughton was one of my best ever. She worked hard to secure the pricing that I asked for and was very professional and easy to work with. A great experience with her and MB of Portsmouth.

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DealerRater Aug 31, 2022

I have owned many Mercedes vehicles for the last 30 + years. My experience with Mya was one of my best ever. She worked hard to secure the pricing that I asked for and was very professional and easy to work with. A great experience with her and MB of Portsmouth.

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Google Aug 23, 2022

Special thank you to a personable and genuine sales consultant in Tuck Abbott. Unlikely we would have bought a car today without his guidance and expertise. Tuck spent hours with us, and it could not have been a better experience. This is the 2nd car we’ve purchased from MB of Portsmouth, and we have always been pleased with their service and responsiveness. Thank you to Tuck and his team. We’ll be back for car #3 soon enough!!

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Google Aug 5, 2022

Just browsing

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Facebook Aug 2, 2022

I never believed it works this way, i was very doubtful about Bitcoin and all other online trading , I decided to risk $600 with Mrs Roseline Jason fx, after I saw testimonies of people on how good she is but I was Very skeptical but she prove me wrong with my first trade and I'm so happy today, so I'm recommending her to everyone of you to invest with her and testify like me. Contact her now on Email: Roselinejason304@gmail.com WhatsApp :+ 1(813) 4925347

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Google Aug 1, 2022

Nik is an amazing person, besides the fact he is the greatest Sales person I have ever dealt with. We stopped in just looking to lease. An hour and half later I was the owner of a new 2022 Mercedes. Nik was so knowledgeable of the Mercedes, but others I was comparing to.

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Google Jul 31, 2022

Just bought my first car from this dealership! Nick greeted me as soon as I walked in and was a huge help for me throughout the whole process. I obviously didn’t know much about what goes into buying a car from lack of experience, but Nick was super patient and helpful and was definitely a big reason I ended up buying the car. I would definitely recommend this dealership and ask for Nick when you walk in!!!

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Cars Jun 30, 2022

Peter Derby is worth his weight in gold. I live in France and he was brilliant, he sent me a picture of the parts to confirm the correct ones, arranged delivery to Portsmouth confirmed their arrival before charging me anything. Once paid ,confirmed that they were sent job done! All done in a calm professional maner. Perfect 11/10

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Google Jun 4, 2022

Went here for a transmission service. Got a nice courtesy vehicle while the service was being performed. Nicole in the service department was extremely nice. She was able to get software updates on my vehicle for free. Overall great experience.

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Google May 21, 2022

Outstanding experience! They treated me with value and like family. Constant communication about my vehicle in the service department. Mechanic, Louis, was unsurpassed, smart, and surpassed my every expectation! Then, Ben who runs sales and leasing actually took the time to show me how my car works. He has an uncommonly refreshing passion for his job, the vehicles, and people and is also so kind! After such an amazing experience, I am committing to Mercedes-Benz Portsmouth for life! They’re the absolute best team!

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Google May 20, 2022

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DealerRater Mar 7, 2022

Mya was fantastic. She found me the car I was looking for and went above and beyond to ensure I was satisfied. I'm a very happy Customer!

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Google Mar 4, 2022

Highly recommend Mya and the whole team at MB Portsmouth! Mya was professional, polite and very knowledgeable. Mya went above an beyond to work with me to get me into my new car! She was everything you could ask for in a saleswoman. If your in the market for a new car don't hesitate to give Mya a call you will not be disappointed.

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DealerRater Mar 4, 2022

Highly recommend Mya and the whole team at MB Portsmouth! Mya was professional, polite and very knowledgeable. Mya went above an beyond to work with me to get me into my new car! She was everything you could ask for in a saleswoman. If your in the market for a new car don't hesitate to give Mya a call you will not be disappointed.

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Google Mar 1, 2022

Mya Laughton was an exceptionally good salesperson. Her comprehensive knowledge of inventory- and of the automotive world in general- was impressive. We bought a beautiful vehicle with ease. She made us comfortable with the process. Mya made us so happy and comfortable with the process that we came back to purchase a second Mercedes with Mya a few weeks later! We certainly know who we will work with the next time we need a vehicle! Highly recommend!

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Google Feb 25, 2022

Excellent customer service and very helpful and friendly staff. I will be back to this dealership for my car needs.

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Google Feb 22, 2022

MBP is exactly what a high line dealership should be. They are constantly assessing your needs and offer easy solutions, not pressure. I dealt with Paul the Business Manager who was a great communicator who covered all my concerns. The service department is accessible, reasonably priced, and thorough. Some MB dealers operate like stereotypical slimy used car dealers. MPB is certainly a benchmark for world class sales and service.

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Google Feb 17, 2022

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Google Feb 3, 2022

The is for Mercedes Benz in Portsmouth New Hampshire: The Rep Mya is the golden ticket! Her professionalism, her friendliness, her energy etc. I can go on forever! She is absolutely AMAZING! What she says, she does! The best part of it all, she answers her emails and phone calls. The BEST SERVICE I EVER HAD! I had other good service but not like hers. She is genuine and you can’t beat that. I appreciate you Mya.

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Google Feb 1, 2022

Mya Laughton was more than impressive throughout our purchase. She was knowledgeable regarding the inventory of Mercedes and beyond. We came back a few weeks later and bought a second vehicle with Mya. Highly recommend!

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Facebook Feb 1, 2022

The best car buying experience came with our experience with Mya Laughton. Her comprehensive knowledge of the inventory was impressive and made for an easy purchase. We came back a few weeks later and bought a second vehicle from Mya. Many thanks for taking such good care of us!

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Google Dec 24, 2021

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Google Dec 12, 2021

Great service.

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Facebook Dec 4, 2021

Cynthia Acorace really made my car buying experience very comfortable. She treated me as a person buying the perfect car for me, not a sales person pushing to make a sale. Paul and Ben were also friendly and helpful in helping us drive it off the lot😁I’m so happy with my new ride. Thank you!

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Google Nov 20, 2021

The absolute best! Superb customer service! Tuck and Paul are AMAZING! By far the easiest and most pleasant buying experience I’ve had. Great communication and conversation throughout. Highly recommend!!!! Thank you Tuck and Paul! Team Geers 🇺🇸💙

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Facebook Nov 20, 2021

I had a great experience with the service department. Had an issue and when I was not happy with the result Rich the service manager took a ride with me and had his shop work on resolving it. It was a faulty brand new tire that was causing the issue and nothing the shop had done. He was very pleasant and professional to deal. I am very satisfied.

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Google Nov 12, 2021

I can’t speak highly enough of this dealer. I went in on a Saturday morning a month ago to get an oil change. The customer service absolutely blew me away. The service manager and the parts manager were absolutely incredible. I had a great conversation with both. I have gone to Mercedes of Shrewsbury, Mercedes of Bangor, as well as Mercedes of Scarborough….. awful experience at all three dealers. I felt overlooked and not valued as a customer. If you are paying an arm and a leg for a simple oil change, you should not be getting rude looks ...

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Facebook Nov 2, 2021

Thank you Cynthia and Bethany, Love my car! Made buying a car easy and fun!

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Google Nov 2, 2021

Great experience buying our new GLC from Tuck Abbott! Tuck was able to answer all of our questions and had great product knowledge. So far we love the car and if we purchase another Mercedes product in the future, we'll be back working with Tuck at MB of Portsmouth!

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Google Oct 31, 2021

Excellent customer care, Tuck went above my expectations and I'd already had multiple pleasant experiences with Mercedes-Benz of Portsmouth. On a whim I turned into the lot to have a look at a vehicle that caught my attention, Tuck heading out on an errand still took the time to talk with me and setup a test drive. I would definitely recommend Mercedes-Benz of Portsmouth based on my experiences with the sales, finance, and service staff. They are all friendly and knowledgeable.

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Google Oct 31, 2021

I can't recommend MB of Portsmouth enough, especially Tuck Abbott. He and everyone there made the car buying experience stress free and pressure free. Tuck also kept me updated through the whole build process and made sure everything went through as planned. I highly recommend MB of Portsmouth and will certainly be back in the future! And if you go, make sure to ask for Tuck. He's great to work with!

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Facebook Oct 25, 2021

They are great people to work with and all about customer happiness!!!

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Cars Oct 20, 2021

I recently bought a Certified Pre-Owned Mercedes-Benz E 450 at Mercedes-Benz of Portsmouth. It was a very nice experience working with Cynthia Acorace, my sales associate. When I picked up the car, they let me know that it was missing the key to the locking lug nuts, but they were ordering a new kit and would let me know when it was ready. Cynthia sent word to me that the kit came in and I could come at my convenience and a tech would change the locking lug nuts and give me the new key. I went in yesterday, and Cynthia ...

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DealerRater Oct 13, 2021

I just bought a new car from Mercedes of Portsmouth, and it was a wonderful experience. I was fortunate to get Cynthia Acorace assigned as my sales associate, and she was very diligent in answering all my questions and went the extra yard to find the car I wanted. Paul Patten, the Business Manager was also very helpful and made the paperwork go easily. I was impressed with Richard Murray, the Service Manager too. And, of course, I love my new car!

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Google Sep 23, 2021

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Google Sep 21, 2021

I have bought several cars from Ben Lamont and I can always ask him a question. I have been thinking of a G-Wagon lately and text him from time to time and he always answers. I service my car closer to home but will always make the drive to see Ben. He set up our son this summer with his first car, a former lease c-300 sedan. It was a good deal.

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Google Sep 21, 2021

Ben Lamont has been fantastic to work with through the years! We've purchased about 5 vehicles from him plus my brother purchased through Ben based on my recommendation. He's extremely knowledgeable about all the models. The test drives are great and you dont feel any pressure to buy. There's no other person I would want to go to for my next purchase. Ben makes the previously stressful experience of purchasing a vehicle easy.

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Google Sep 21, 2021

I recently bought a truck from Ben in sales and my experience was excellent. Ben was very knowledgeable, very patient, and extremely easy to work with. He was flexible with my trade-in and gave a very fair price. Every time I go into the dealership for any reason, Ben is always there with a smile and makes sure to come over and say hello and ask if there’s anything he can help with. It was a very easy process.

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Google Sep 21, 2021

Had a great experience. Ben Lamont was very knowledgeable about the different vehicles and all the functions of each one. He helped us find the perfect Mercedes for our family. They filed all the paperwork for us and Ben even drove the car an hour to our house. He installed the plates in the pouring rain for me so I wouldn’t get soaked. We will go back again for our next vehicle.

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Google Sep 21, 2021

I am 53 years old, I bought a lot of cars in my life. This experience I had with this dealership is by far the best experience anybody can ever have buying a vehicle. Ben Lamont the sales person is unbelievable!! Not only is he the nicest guy you ever going to meet he actually is one of the few sales people that I encountered in my life that actually really really knows cars. I don’t remember the finance guys name but he was amazing also. Didn’t try to sell me anything made it as simple as possible just ...

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Google Sep 21, 2021

I am 76 and been buying cars since I was 16 and I’ve never met a car salesman as good and knowledgeable as Ben. If you are think of buying a Mercedes, in my mind this is the place to go and Ben is the man to see!!

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Google Sep 11, 2021

No inventory

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Google Aug 4, 2021

I really don’t even know where to start on how great Portsmouth Mercedes is, From the beginning to the end purchasing my new GLB 250. Tuck the sales person did Absolutely everything to make sure I was happy. Paul the Finance manager gave me the best deals for the service of the Mercedes and answered every question I had. This is Definitely the best Mercedes dealer in New England hands-down. I think everyone that is looking for a new Mercedes should definitely go to Portsmouth. They have the best price and best Customer service! I can’t wait to come ...

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Facebook Jul 27, 2021

My wife and I purchased a GLE53 from Ben Lamont. Ben listened to our needs throughout the sales process and was knowledgeable and informative. I would highly recommend Ben to others who are shopping for a MB.

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Google Jul 8, 2021

Love this place

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Google Jul 1, 2021

In general it’s a great team, but especially Nick Kuptsov, this guy is the best! He helped me to get my car really quick and he explained in very good detail me all the features about the car! Thank you!

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Google Jul 1, 2021

Just bought my GLC 63s amg coupe and was helped out tremendously by Nikita Kuptsov. He had the vehicle shipped from out of state and it arrived in a few days. He showed and explained to me everything about the car and since has been available when I've had questions to contact him, he replied almost immediately to answer any questions i had. Very respectful salesman and went out of his way to help me out. Everyone else there from sales to finance was very respectful and helped me get the best deal possible. Highly recommend Mercedes-Benz of Portsmouth. ...

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Google Jun 20, 2021

I had Connor sell us 2 vehicles and he really is the best. He knows what he’s doing and can tell you anything and everything about the cars. He’s also a great guy!

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Google Jun 15, 2021

The best! People are polite...extremely knowledgeable...and sincere. The BEST!

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Google May 5, 2021

I was really impressed with their inventory of new and pre-owned vehicles. I had my heart set on one vehicle in particular, unfortunately it had sold before I got there, luckily they had an almost identical vehicle that just came off a lease in MINT condition. I was happily surprised at what a reasonable price they were offering it at considering the model and all the premium packages it came with!!!! Nick was amazing... he went above and beyond to make sure everything was perfect, his work ethic and sense of urgency with everything he does was quite impressive! This ...

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Cars May 4, 2021

Thank you Tom and your whole staff a ride with wife in her car, turned into a new M/B E450 AMG CONVERTIBLE sitting in our driveway. You made the whole process so easy. As the saying goes HAPPY WIFE HAPPY LIFE, and you made mine happy for at least a day. Thanks again.

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Google Apr 29, 2021

John McMorrow is a "Star Certified Sales Consultant"! I had a great experience while "virtually" (I live in Maryland) buying a used 2018 Audi S6 from Mercedes-Benz of Portsmouth in New Hampshire. I found the car while searching online on Saturday morning, called the dealership the same day, and John answered my phone call. He sent me pictures and videos of the car which matched exactly what I was looking for with an added bonus. The car was almost new; it had less than 3,000 miles! Within an hour or two, we agreed on a price, virtually shook ...

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Facebook Apr 28, 2021

Outstanding showroom with friendly staff - I must mention how helpful Taif was spending time explaining things and his knowledge of the cars is excellent. He was very friendly and did not pressure any part of the car buying process which made it pleasant and relaxed. This does seem to be a very friendly and helpful business. I would also like to thank Tony for his assistance. Many thanks Taif !

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Google Apr 21, 2021

We provided Connor Heyland with our must-have features and our nice-to-have features and he found us the car we bought in short order. He was very responsive and knowledgeable and helped us understand all of the different packages available. We felt like we got a very fair deal because Connor was honest and forthright during our interactions. Paul Patten made the paperwork process seamless and efficient. All in all, an excellent experience with the team at the dealership. Thank you.

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Google Apr 19, 2021

We bought a new MB Sl 450 and Bethany and everyone at MB of Portsmouth was awesome to work with! They were very prompt, professional and did everything they said they would do.

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Google Apr 8, 2021

My experience at this dealership was pleasant and easy. No pressure and all of the employees were friendly, knowledgeable and professional. I usually don't write reviews but in this case I had to applaud the excellent people who worked with me on the purchase of my new Mercedes, from Alex, who is the best GM ever, to Ben Lamont and to the finance dept. Buying a car should be a pleasant and amazing experience from Portsmouth Mercedes Benz. Thanks to all.

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Google Mar 22, 2021

First in Class Customer Experience on par with what you would expect from a service-first MB dealership. Recently purchased our third MB from Ben Lamont (Rep) + Paul Patten (Finance Mgr) and, once, again, our customer experience was flawless: these guys make the entire process fast, easy, and transparent. We trust Ben + Paul and they continue to do right by us all while getting my family of 4 in and out of some sweet rides. TY guys! I also want to plug MB Financial Services for always making the buying, leasing, financing, and swap process seamless. All I do is trade key ...

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Google Mar 18, 2021

Dan from Parts was great

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Google Mar 14, 2021

Just brought the 2019 GLC 300 Coupe black on black from John & Paul. They are the best. My thanks goes out to the entire Mercedes team! Thank you!

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DealerRater Mar 11, 2021

Fantastic used car experience from the MB Portsmouth Sales Team especially Bethany Juneau. On expression of interest in a CPO vehicle sent me the full vehicle documentation, followed up asking if I had any questions. Was professional through the negotiation settling on a mutually agreeable price (John the SM was very supportive too). Purchasing from VA I had a tight timeline for organizing the purchase and being on the road - Bethany had everything set up, collection from Manchester Airport, finance (David) was fully ready with paperwork, the vehicle was gassed & ready to go including water for the trip. ...

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Google Mar 10, 2021

Purchased a CPO vehicle from Bethany Juneau and the Mercedez-Benz Portsmouth team. Very knowledgable, responsive and understanding around the customer wants/needs and put a great package together. Pleasure to do business with.

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Facebook Mar 10, 2021

Had a fantastic experience working with Bethany Juneau and the MB Portsmouth sales team purchasing a CPO vehicle. Responsive, respectful and knowledgable.😃

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Google Mar 5, 2021

We recently worked with Tuck Abbott at MB of Portsmouth and could not be happier. From the moment I called by phone with an inquiry to the day he delivered our car to our home — he exceeded our expectations. Tuck: thank you for making a usually unpleasant car sales experience a fun, easy, no pressure experience. MB Portsmouth overall is great would recommend to all.

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Google Mar 2, 2021

I worked with Tuck on purchasing my new vehicle and he was an absolute joy! He exceeded my expectations by going above and beyond with his superior customer service and answering all my questions. Tuck was very knowledgeable and down to earth, making my car buying experience at Mercedes Portsmouth one of the best!

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Google Mar 1, 2021

I purchased a pre-owned vehicle in January and could't be happier with my experience at Mercedes-Benz of Portsmouth. My salesman, Tuck Abbot, made the process quick and easy, finding just the right vehicle and providing an extended warranty and connecting me with the financing department. It was refreshing to be in and out of a dealership without any hassles or inconvenience, he even personally delivered the vehicle to me and took my trade away. If you are in the market for a new or pre-owned vehicle, go to MB of Portsmouth and ask for Tuck.

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Google Feb 21, 2021

I recently worked with Ben from the sales team, while I was on the hunt for a newer low mileage Dodge Challenger. The dealership had a really nice 2018 Challenger GT. A lot of the time when you ask sales people more technical questions about a car " I don't know the answer to that" is the response you get. Ben is a true "car guy" and knew more about this used Dodge Challenger than most salesman know about their own product lines. He was very friendly, and low pressure on the sales end, while still being ...

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Google Jan 20, 2021

Ben Lamont made the entire process an outstanding experience from the very start and continues even after our purchase. His approach to fully understand our needs/wants was greatly appreciated as he was able to help us find our exact "right" car and more! Outstanding focus on the customer was clearly seen with everyone we met and we look forward to coming back again for our next car! Thank You Ben!

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Google Jan 16, 2021

I worked with Tuck on purchasing my vehicle and he is top notch. I’ve worked with other local dealerships and all I can say is he defines superior customer service. He went above and beyond with helping and answering my questions and literally zero pressure. His genuine approach of listening to my needs and find me what I wanted was refreshing. And my trade in was more than fair. He brought the vehicle to my house twice so I could test drive it and is just a great guy. If you need a new car - go see him ...

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Facebook Jan 16, 2021

Great place! Nice and clean. Very accommodating.Especially love the fact you can drive your car into a service garage when it needs to be serviced.

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DealerRater Jan 14, 2021

Cory really impressed me with his thorough and professional actions. He turned my experience into great one and I will continue to do business with Portsmouth Mercedes.The dealership should give him a raise!!!

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Google Dec 9, 2020

Initially had been frustrated this past summer connecting with someone from the service department but gave them a 2nd go around when my car needed it’s routine services. Ever since then their dealership has done an excellent job and I’m very happy wish the service provided! I recently had my car detailed and a cosmetic repair done in the interior and they did it quickly and blew me away with how well they detailed my car! Totally redeemed themselves!

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Google Oct 31, 2020

Amazing Service , I stopped in with an issue with my car I don't even have a Mercedes that being said if I was in the market for one this would be the place to go I went in with an issue they showed empathy and care and helped me out with my issue didn't try to upcharge me or tell me to go away instead they took care of my issue The people in service are great Thank you very much to the team at Mercedes-benz Portsmouth!

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Google Oct 30, 2020

Great service, very professional!

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Google Oct 22, 2020

Excellent service. Very happy

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Google Oct 10, 2020

Best purchasing experience ever! Bethany Juneau the Business Development Director was absolutely awesome to work with, knowledgeable, friendly, and respectful of my time. John McMorrow the Salesman and Alex Thompson the Sales Manager were a delight to work with also. They provided honest & reliable information and were so accommodating and kind. I also have to mention their service department Rich Murray and Corey Counsel were top-notch they went up and beyond the extra mile for me to make me feel comfortable with my first service visit. I have been to other Mercedes-Benz dealerships and this dealership by far is ...

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Google Aug 29, 2020

Always treated well when I visit

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Google Aug 29, 2020

Very good service

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Google Aug 24, 2020

Always happy coming in to see Cory and my merc fam 🥳😎

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Google Aug 6, 2020

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Google Jul 19, 2020

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Google Jul 17, 2020

I have had my issues here, but they were rectified very quickly and respectfully. They do good work.

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DealerRater Jul 1, 2020

Started my search for a new car online and spoke with Bethany Juneau. Bethany emailed me and answered all my questions in a timely and professional manner. When I arrived at the dealership I was greeted by John McMorrow who had the vehicle pulled up front and waiting. John was very knowledgeable about all the features on the car. Due to my work schedule John drove an hour away from the dealership to deliver my new car. The whole experience from initial online shopping, John in sales and getting the financing was a breeze compared to other dealerships in the ...

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Google Jun 15, 2020

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Google Jun 10, 2020

Trade in my S to a beast S! Really professional and friendly salesman. Ben is a super nice and knowledgeable guy! I will recommend this place.

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Facebook Apr 10, 2020

Smoothest car buying I have ever had. Ben is the best! He is very knowledgeable and not pushy at all. Would definitely buy from him again

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Google Apr 8, 2020

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Cars Apr 8, 2020

Professional, caring and honest, certainly are not the words one usually uses to describe a car dealership, yet Portsmouth Mercedes matches that description. John Mcmorrow and the rest of the sales and service team assisted in the purchase of what has become my favorite car ever. Thank you to all

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Google Mar 26, 2020

I would highly recommend Mercedes Benz of Portsmouth for your next vehicle purchase! My wife and I recently purchased a used gle350 and love it. Connor was a pleasure to work with and hope to work with him again very soon. Both service and the finance department were easy to work with and very professional. Thank you mb of Portsmouth and thank you Connor.

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Facebook Mar 14, 2020

Excellent service. Great people!

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Google Mar 11, 2020

Walked In one day driving around my best up wrx STi, as soon as I got out of my car. Nate the salesman comes walking out with a smile in response to seeing me “nice car but I’m assuming you’re here for something better” We walk around for 5 minutes, I found the c63s AMG, which instantly became my dream car Then I met Paul and is known to have the best shirts in the office. The service department is excellent, i purchased a c63s AMG, and I’ve only been learning more and more about the ...

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Google Feb 26, 2020

I work with Katrina in the service department and shes incredibly friendly and helpful . This dealership always treats me well and I go out of my way to come here despite other dealers being closer to my home . Recommend .

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Facebook Jan 16, 2020

Great buying experience and also had a great experience with the service team. Thank you!

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Google Jan 12, 2020

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Google Dec 28, 2019

Very knowledgeable and pleasant sales staff. Not at all pushy, but very helpful and professional when we told him we needed to look at other vehicles before deciding. I'd definitely go back

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Google Dec 27, 2019


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