With more than 25 years of experience navigating the New England luxury automotive market, I have learned that exceptional service begins with a passionate team. As General Manager, I am incredibly proud to lead a group of professionals who are truly dedicated to the Mercedes-Benz brand and to making your dealership experience seamless and memorable. For us, it is not just about selling vehicles—it is about welcoming you into the Mercedes Benz of Portsmouth family. My connection to this brand extends well beyond the showroom walls. When I am not at the dealership or on the ice playing hockey, you can find me embracing the great outdoors. I love exploring new destinations and traveling across the country in my Mercedes-Benz Sprinter camper van, living the very lifestyle of adventure, luxury, and reliability that I am proud to share with our clients every day.
As Sales Manager, Roger Waugh brings over 25 years of dedicated Mercedes-Benz experience to our dealership. A long-time local resident, Roger is a familiar face in the community and is famously known for knowing just about everyone—whether through past connections, local events, or his decades in the automotive world. His genuine love for his job shines through in every interaction, as he takes immense pride in helping neighbors and newcomers alike find their perfect vehicle. When he is not at the dealership, Roger’s world revolves around his family. He is a devoted father to two young boys who are his absolute pride and joy. Whether he is supporting his sons’ activities or catching up with friends around town, Roger embodies the community spirit that makes our dealership feel like home.
With over 25 years of Mercedes-Benz experience, Client Advisor Randy Wheeler is a true pillar of our dealership. Randy is widely celebrated for his legendary customer service and his willingness to always go the extra mile—including personally picking up clients’ cars for service appointments to ensure their day is never interrupted. His deep product knowledge and remarkable patience make him an expert at guiding clients through the latest vehicle technology, ensuring they feel completely confident behind the wheel. Randy’s warm, approachable personality leaves a lasting impression on everyone he meets. He loves connecting with clients and always leaves them with a smile and his signature tag line: “Randy Wheeler at the Mercedes dealer.”
Client Advisor Kyle Patton brings over five years of dedicated Mercedes-Benz experience to our dealership team. Known for his highly efficient approach and extensive brand knowledge, Kyle excels at simplifying the car-buying process while ensuring no detail is overlooked. He is deeply committed to a transparent, no-pressure environment where clients feel truly heard, respected, and confident that their valuable time is being highly prioritized. Kyle’s attentive communication style means that every question is answered thoroughly, allowing his clients to enjoy a smooth, seamless transition into their new vehicle. His ultimate goal is to deliver an experience as refined and reliable as the Mercedes-Benz lineup itself.
With over 10 years of automotive industry experience—including 7 dedicated years with Mercedes-Benz—Michael brings an unparalleled level of expertise and passion to our dealership. Known for his exceptional product knowledge, he takes pride in understanding every intricate detail of the Mercedes-Benz lineup, ensuring his clients find the perfect vehicle to elevate their driving experience. Michael has built his reputation on being remarkably patient and genuinely enjoying helping people. He understands that selecting a luxury vehicle is a highly personal journey, and he is committed to creating a relaxed, transparent environment where clients feel entirely supported from start to finish. When he isn’t at the dealership, Michael stays active by embracing the outdoors, whether he is cycling, kayaking, or hiking new trails. He also loves to travel and discover new places. Back home, he channels his creativity into painting on the side, a hobby that reflects the same meticulous attention to detail and artistry he brings to his professional life every day. Whether you are looking for your next dream car or want to explore the latest Mercedes-Benz technology, Michael is here to guide you with care, patience, and precision.
As the senior statesman of our dealership, Client Advisor Les Barker brings an incredible wealth of knowledge and history to our team. Les has spent over 30 years serving the luxury automotive needs of the Seacoast area, cementing his reputation as one of the region’s most respected professionals. His thorough, transparent, and completely straightforward approach has earned him a deeply loyal following, with generations of repeat clients who have trusted him exclusively with their vehicle purchases for decades. Les believes that buying a luxury vehicle should be a clear, simple, and enjoyable experience. His decades of local expertise allow him to provide an unmatched level of stability, wisdom, and personalized care that truly sets the standard for our entire sales team.
As part of our Business Development team, Zac Twombly is dedicated to making sure every client receives the precise information they need in a prompt, timely manner. Known for his balanced and thoughtful approach, Zac provides just the right amount of follow-up—keeping clients informed and supported without ever making them feel pressured. Whether you are exploring vehicle availability, comparing specs, or seeking specific details, Zac is your essential first stop at Mercedes-Benz of Portsmouth, ensuring your initial questions are answered with speed, clarity, and professionalism.
